About

Hamill Decorating Privacy Policy

Privacy notice for Hamill Decorating Services

Hamill Decorating Services takes the protection of your privacy very seriously.  We will only use your personal information to deliver the services you have requested from us, and to meet our legal responsibilities.

How do we collect information from you?

We obtain information about you when you engage us to deliver our services or when you use our website, for example, when you contact us about services.

What type of information do we collect from you?

The personal information we collect from you will vary depending on which services you engage us to deliver.  The personal information we collect might include your name, address, telephone number, email address, your IP address, which pages you may have visited on our website and when you accessed them.

How is your information used?

In general terms, and depending on which services you engage us to deliver, as part of providing our agreed services we may use your information to:

  • - contact you by post, email or telephone
  • - understand your needs and how they may be met
  • - maintain our records in accordance with applicable legal and regulatory obligations
  • - process financial transactions
  • - prevent and detect crime, fraud or corruption
  • - Send bi monthly newsletters

We are required by legislation, other regulatory requirements and our insurers to retain your data where we have ceased to act for you.  The period of retention required varies with the applicable legislation but is typically five years.  To ensure compliance with all such requirements it is the policy of the firm to retain all data for a period of five years from the end of the period concerned.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Any staff with access to your information have a duty of confidentiality under the ethical standards that this firm is required to follow.

Third Party Service Providers working on our behalf

We may pass your information to our third party service providers for example,  subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf.  However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own purposes.

Please be assured that we will not release your information to third parties unless you have requested that we do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention and detection of crime, fraud or corruption.

How you can access and update your information

Keeping your information up to date and accurate is important to us.  We commit to regularly review and correct where necessary, the information that we hold about you.  If any of your information changes, please email or write to us, or call us using the ‘Contact information’ noted below.

You have the right to ask for a copy of the information Hamill Decorating Services holds about you.

Security precautions in place to protect the loss, misuse or alteration of your information

Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Once we receive your information, we make our best effort to ensure its security on our systems.

Your data will usually be processed in our offices in the UK.  However, to allow us to operate efficient digital processes, we sometimes need to store information in servers located outside the UK, but within the European Economic Area (EEA).  We take the security of your data seriously and so all our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements.

Your choices

We may occasionally contact you by [post / email / telephone] with details of any changes in legal and regulatory requirements or other developments that may be relevant to your affairs and, where applicable, how we may assist you further.  If you do not wish to receive such information from us, please let us know by contacting us as indicated under ‘Contact information’ below.

Your rights

Access to your information: You have the right to request a copy of the personal information about you that we hold. 

Correcting your information: We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.

Deletion of your information: You have the right to ask us to delete personal information about you where:

  • - you consider that we no longer require the information for the purposes for which it was obtained
  • - you have validly objected to our use of your personal information - see ‘Objecting to how we may use your information’ below
  • - our use of your personal information is contrary to law or our other legal obligations

Restricting how we may use your information: In some cases, you may ask us to restrict how we use your personal information.  This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information.  The right might also apply where there is no longer a basis for using your personal information but you do not want us to delete the data.  Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

Objecting to how we may use your information: Where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.  [You have the right at any time to require us to stop using your personal information for direct marketing purposes.]

Withdrawing consent to use your information: Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given. 

Please contact us in any of the ways set out in ‘Contact information’ below if you wish to exercise any of these rights.

Changes to our privacy notice

We keep this privacy notice under regular review. Paper copies of the privacy notice may also be obtained from Hamill Decorating Services, 15 Eskside East, Musselburgh, EH21 7RR

This privacy notice was last updated on 21/05/2018

Contact information
Hamill Decorating Services
15 Eskside East
Musselburgh
EH21 7RR
0131 665 9923
EMAIL: admin@hamilldecorating.com

 

Services

Painting

Painting

If you need a room, your home or place of work repainting then we are the team to help you. We have worked with most brands of paint and source our material from reputable suppliers here in Edinburgh. If your space has specific demands, we can recommend a paint finish that suits your needs.

Decorating

Decorating

We can provide a full decorating service. We are experienced in hanging all types of papers and if you require a more comprehensive service, we have partnerships with reputable tradesmen throughout Edinburgh including; builders, joiners, plasterers, tilers, carpet fitters, etc.

Windows

Windows

We are window specialists and paint hundreds of sash and case and casement windows every year. We work very closely with Ventrolla windows who are experts in renovating and draught proofing sash and case windows. In addition to painting your windows we can repair or replace the mastic that provides the seal between your window and stonework.

 

For a more detailed outline, or a competitive quotation, please feel free to contact us.

Scottish Decorators Federation

Scottish Decorators Federation logo

Hamill Decorating are proud members of the Scottish Decorators Federation.

The Scottish Decorators Federation guarantee is invaluable. It is a major reason why customers should use the Scottish Decorators Federation members.

When you use a member of the Scottish Decorators Federation you can rest assured that your work is being done by a craftsman, but, better than that you can be assured of the Scottish Decorators Federation guarantee, in the tradesman’s standard of work.

The Scottish Decorators Federation offers a guarantee of work under which all domestic work is guaranteed to be undertaken to a satisfactory standard.